Workmanship & Warranty

Workmanship & Warranty – 42 Years of Electrical Excellence Guaranteed

🛡️ The Charlie’s Electric Guarantee: Where Quality Meets Accountability

When you choose Charlie’s Electric, you’re not just getting electrical work – you’re getting a 42-year reputation for excellence backed by the most comprehensive workmanship guarantee in Pierce County. Our warranty isn’t just a piece of paper – it’s our promise that every wire, every connection, and every installation meets the exacting standards that have made us the Pacific Northwest’s most trusted electrical specialists.

Because when your family’s safety depends on electrical work, guarantees matter.

🏆 Why Charlie’s Electric Offers the Industry’s Strongest Warranty

42 Years of Proven Excellence

Our warranty confidence comes from four decades of electrical mastery:

      •     Over 10,000 Pacific Northwest homes serviced with 99.2% satisfaction rate

      •     Zero warranty claims rejected in 42 years of business

      •     $2.8 million in electrical work completed annually with quality guarantee

      •     Master Electrician expertise ensuring every installation exceeds standards

“We’ll Be Here Tomorrow” Guarantee

Unlike fly-by-night contractors, Charlie’s Electric has been University Place’s electrical specialist since 1982:

      •     Established local business – we’re not going anywhere

      •     Community investment – our reputation depends on your satisfaction

      •     Long-term relationships – many customers span multiple generations

      •     Financial stability – 42 years of successful business operations

📋 Comprehensive Workmanship Warranty Coverage

🔧 Labor Warranty – Lifetime Guarantee

Charlie’s Electric stands behind every hour of labor with our industry-leading lifetime workmanship warranty:

What’s Covered:

      •     All electrical installation labor – from simple outlets to complete rewiring

      •     Connection integrity – every wire splice and electrical connection

      •     Code compliance work – installations meeting all electrical standards

      •     Troubleshooting and diagnosis – we guarantee accurate problem identification

      •     Emergency electrical repairs – urgent work backed by same guarantee

Warranty Terms:

      •     Lifetime coverage on all electrical workmanship

      •     No time limit on labor warranty claims

      •     No deductible for warranty service calls

      •     Priority scheduling for warranty-related issues

      •     Complete documentation provided for all warranty work

🔌 Materials Warranty – Premium Protection

We use only premium electrical components backed by manufacturer warranties plus our additional protection:

Electrical Panel Warranties:

      •     Square D panels: 10-year manufacturer + 5-year Charlie’s Electric extended warranty

      •     Eaton panels: 10-year manufacturer + 5-year Charlie’s Electric extended warranty

      •     Siemens panels: 10-year manufacturer + 5-year Charlie’s Electric extended warranty

      •     Installation warranty: Lifetime guarantee on all panel installation labor

Electrical Component Warranties:

      •     Circuit breakers: 3-5 year manufacturer + 2-year extended warranty

      •     GFCI/AFCI devices: 2-year manufacturer + 1-year extended warranty

      •     Electrical outlets and switches: 2-year manufacturer + 1-year extended warranty

      •     Electrical wiring: 25-year manufacturer + lifetime installation warranty

Generator Warranties:

      •     Generac generators: 5-year manufacturer + 2-year Charlie’s Electric service warranty

      •     Kohler generators: 5-year manufacturer + 2-year Charlie’s Electric service warranty

      •     Installation and setup: Lifetime labor warranty on all generator electrical work

⚡ Specialized Service Warranties

Knob & Tube Replacement Warranty:

      •     Lifetime labor warranty on all knob & tube replacement work

      •     25-year wiring warranty on all new electrical wiring installed

      •     Insurance compliance guarantee – work guaranteed to satisfy carriers

      •     Code compliance guarantee – passes all electrical inspections

Federal Pacific Panel Replacement Warranty:

      •     Lifetime installation warranty on all panel replacement labor

      •     10-year panel warranty from premium panel manufacturers

      •     Same-day replacement guarantee – new panel installed same day

      •     Insurance documentation guarantee – immediate coverage approval

Smart Home Integration Warranty:

      •     2-year full system warranty on all smart home electrical work

      •     Lifetime labor warranty on electrical infrastructure installations

      •     Device integration guarantee – all smart devices function as specified

      •     Future expansion guarantee – system designed for easy additions

🛠️ Charlie’s Electric Quality Standards

Master Electrician Supervision

Every Charlie’s Electric project receives Master Electrician oversight:

      •     Charlie Clark’s 42-year expertise applied to every project

      •     Master Electrician inspection of all electrical work before completion

      •     Code-exceeding standards – we do more than minimum requirements

      •     Continuous quality improvement based on four decades of experience

Premium Materials Standards

We use only the highest-quality electrical components:

No-Compromise Material Policy:

      •     Copper wiring only – no aluminum wire shortcuts

      •     Premium panel brands – Square D, Eaton, Siemens exclusively

      •     Marine-grade outdoor components – lasting Pacific Northwest installations

      •     Smart home ready infrastructure – future-proof electrical systems

Material Quality Verification:

      •     UL-listed components only – all materials meet safety standards

      •     Manufacturer authentication – no counterfeit electrical components

      •     Environmental rating compliance – materials appropriate for Pacific Northwest climate

      •     Energy efficiency standards – components supporting sustainable electrical systems

Installation Excellence Standards

Every Charlie’s Electric installation exceeds industry standards:

Workmanship Excellence:

      •     Hand-bent conduit where required – no plastic shortcuts in exposed areas

      •     Perfect wire management – organized, accessible, and code-compliant

      •     Professional labeling – all circuits clearly identified for future service

      •     Clean installation aesthetics – electrical work that enhances property appearance

Safety-First Installation:

      •     OSHA compliance throughout all electrical work

      •     Lock-out/tag-out procedures ensuring worker and homeowner safety

      •     Proper grounding throughout all electrical installations

      •     Arc-fault and ground-fault protection where required by code

📞 Warranty Service & Support

🚨 Emergency Warranty Response

Warranty issues receive highest priority response:

      •     Monday-Friday emergency response for warranty-related electrical issues

      •     Within 2-hour response for safety-related warranty claims

      •     No-cost emergency service for all warranty-covered issues

      •     Temporary power solutions while warranty repairs are completed

📋 Warranty Claim Process

Simple, customer-friendly warranty claim procedures:

Step 1: Contact Charlie’s Electric

      •     Call (253) 292-1878 to report warranty issue

      •     Describe the electrical problem – our expertise often provides immediate guidance

      •     Schedule warranty service – priority scheduling for warranty claims

      •     No paperwork required – we maintain all warranty records

Step 2: Warranty Inspection

      •     Master Electrician assessment of reported electrical issue

      •     Immediate determination of warranty coverage applicability

      •     Transparent explanation of findings and recommended solutions

      •     No-charge inspection for all potential warranty claims

Step 3: Warranty Resolution

      •     Complete repair or replacement of warranty-covered issues

      •     No-cost labor for all warranty-covered electrical work

      •     Material replacement at no charge when covered by warranty

      •     Follow-up inspection ensuring complete resolution

📄 Warranty Documentation

Complete warranty records maintained for every customer:

      •     Digital warranty database – instant access to all warranty information

      •     Customer warranty certificates provided for all major electrical work

      •     Installation documentation including photos and specifications

      •     Transferable warranties – coverage transfers to new property owners

🏠 Property Value Protection Guarantee

Insurance Compliance Guarantee

All Charlie’s Electric work guaranteed to satisfy insurance requirements:

      •     Insurance carrier approval guarantee – work meets all carrier requirements

      •     Documentation guarantee – complete paperwork for insurance compliance

      •     Code compliance guarantee – all work passes electrical inspections

      •     Claims support guarantee – documentation supports insurance claims

Permit & Inspection Guarantee

We guarantee all permit and inspection requirements are met:

      •     Permit acquisition guarantee – we obtain all required electrical permits

      •     Inspection pass guarantee – work passes all required electrical inspections

      •     Code compliance guarantee – installations exceed minimum code requirements

      •     Re-inspection at no cost if any issues arise during inspection process

Property Transfer Warranty

Our warranties protect your property investment:

      •     Transferable warranty coverage – warranties transfer to new property owners

      •     Real estate disclosure support – documentation for property sales

      •     Buyer confidence guarantee – electrical work that supports property values

      •     Future service guarantee – continued service for warranty-covered work

💰 Warranty Value & Investment Protection

Cost Savings Through Quality

Our comprehensive warranty saves money through prevention:

      •     No callback costs – warranty covers all related electrical issues

      •     Extended component life – quality installation extends equipment lifespan

      •     Energy efficiency guarantee – properly installed electrical systems reduce utility costs

      •     Insurance premium reductions – compliant electrical work often reduces insurance costs

Peace of Mind Value

Charlie’s Electric warranty provides immeasurable peace of mind:

      •     Family safety guarantee – electrical work that protects your most valuable assets

      •     24/7 electrical reliability – systems designed and guaranteed for dependable operation

      •     Long-term electrical security – lifetime warranty means lifetime protection

      •     Community trust – 42 years of warranty honor builds lasting relationships

🌟 Customer Warranty Success Stories

15-Year Warranty Honor – University Place

“Fifteen years ago, Charlie rewired our University Place home when we bought it. Last month, we had an issue with one of the circuits he installed. He came out immediately, diagnosed the problem as a defective breaker, and replaced it at no charge. His lifetime warranty isn’t just words – it’s a commitment he honors. That’s why we’ve recommended him to all our neighbors.”- Robert & Susan M., University Place

Panel Replacement Warranty Success – Tacoma

“Charlie replaced our Federal Pacific panel three years ago with a full warranty. Recently, we had a power surge that damaged several appliances but not the panel. When our insurance adjuster asked about the panel warranty, Charlie provided complete documentation that helped our claim. His warranty protection goes beyond just the electrical work.”- Mike & Jennifer K., North End Tacoma

Knob & Tube Warranty Confidence – Steilacoom

“When Charlie replaced our 1920s knob and tube wiring, his lifetime warranty gave us confidence in the investment. Five years later, when we sold our historic home, the warranty transferred to the new owners and was a major selling point. Quality work backed by guarantees that actually mean something.”- Dr. Margaret & Professor James R., Historic Steilacoom

📞 Contact Charlie’s Electric for Warranty Information

🛡️ Warranty Service & Claims

Phone: (253) 292-1878

Monday-Friday: 8:00 AM – 5:00 PM

Emergency Warranty Service: Available Monday-Friday

 Email: joshua@pugetsoundelectric.com

📄 Warranty Documentation Requests

Need warranty documentation for insurance, real estate, or service purposes?

  • Instant warranty lookup by address or customer name
  • Digital warranty certificates emailed immediately
  • Service history documentation for insurance or warranty claims
  • Transferable warranty paperwork for property sales

🏆 The Charlie’s Electric Warranty Promise

When you choose Charlie’s Electric, you’re investing in more than electrical work – you’re investing in four decades of proven reliability backed by the strongest warranty in the industry.

Our warranty isn’t just protection – it’s proof that we believe in our work enough to guarantee it for a lifetime. Because when your family’s safety depends on electrical systems, you deserve a contractor who stands behind their work unconditionally.

Experience the peace of mind that comes with electrical work guaranteed by 42 years of excellence.

Call (253) 292-1878 today

Licensed, Bonded & Insured • License #CHARLEL797MP42-Year Master Electrician • Warranty Honored Since 1982

Where electrical excellence meets lifetime accountability – guaranteed.